Disclaimer: Westlake Village Hospice Inc. is a licensed and Medicare-certified hospice care provider. We do not sell, prescribe, dispense, or ship prescription medications, and we do not operate an online pharmacy or telemedicine prescribing service. All hospice services are provided in person by licensed healthcare professionals. Any references to Medicare coverage, medication support, or medical coordination relate solely to patient care delivered under physician direction and do not constitute prescription drug sales or online medical services.
Our Hospice Services & Programs
服务
全面的临终关怀服务，包括治疗服务、专业护理以及为患者和家属提供的专业护理。
Levels of Hospice Care
Medicare defines four specific levels of hospice care to meet the changing needs of patients.
Routine Home Care
Comfort care in your own home.
Continuous Home Care
Intensive crisis nursing at home.
Inpatient Respite Care
5-day relief stay for caregivers.
General Inpatient Care
Hospital-level symptom control.
Specialized Condition Support
Cancer Hospice Care
Dementia & Alzheimer's
Heart Failure (CHF)
COPD & Lung Disease
Stroke Care
Kidney Failure
我们所有的服务
点击任何服务以了解更多关于我们如何帮助您和您所爱的人的信息
我们服务的优势
富有同情心的护理
我们的团队提供个性化的、富有同情心的护理，根据每位患者的独特需求和偏好量身定制。
24/7 支持
全天候可用性确保在您最需要时始终可以获得帮助。
跨学科团队
由医疗保健专业人员组成的综合团队，共同提供整体护理。
生活质量
专注于改善患者及其家人的舒适度、尊严和生活质量。
为什么选择我们的服务？
在西湖村临终关怀中心，我们致力于提供专注于舒适、尊严和生活质量的卓越护理。我们的综合服务旨在在这个重要时期支持患者及其家人。
经验丰富且合格的团队
个性化护理计划
全面支持
Hospice Is More Than Medical Care: The Holistic Service Model
A common misconception about hospice is that it is primarily a nursing service. In reality, a comprehensive hospice program — particularly one operating under the Medicare Hospice Benefit — is required to address the physical, emotional, psychosocial, and spiritual dimensions of a patient's experience simultaneously. At Westlake Village Hospice, this integrated approach is not an ideal — it is the standard.
Every patient enrolled in our program receives care from an Interdisciplinary Group (IDG) — a federally mandated team that meets weekly to review and update each patient's plan of care. The IDG includes the hospice physician, Registered Nurse case manager, Certified Home Health Aide, Licensed Clinical Social Worker, Board-Certified Chaplain, bereavement coordinator, and volunteer coordinator. Each member brings a distinct expertise; together they address every dimension of the patient's and family's experience.
Beyond the core IDG, Westlake Village Hospice offers specialized therapeutic services that go well beyond what most hospice agencies provide: Music Therapy facilitated by a board-certified music therapist, Aromatherapy with evidence-based essential oil protocols, Pet Therapy with trained therapy animal companions, and Massage Therapy adapted for the physical sensitivities of end-stage illness.
Specialty Services That Set Our Program Apart
Music Therapy
Supported by 400+ peer-reviewed studiesMusic Therapy is one of the most evidence-supported complementary interventions in palliative and hospice care. Our board-certified music therapist (MT-BC) uses live, patient-preferred music to reduce pain perception, decrease the need for anti-anxiety medication, facilitate meaningful reminiscence and legacy work, and provide a non-pharmacological intervention for terminal agitation. Family members often describe music therapy sessions as among the most meaningful experiences of the hospice journey.
Pet Therapy
Documented reductions in anxiety, depression, and social isolationAnimal-assisted interventions in hospice settings have been shown in clinical research to reduce depression, lower blood pressure, reduce social isolation, and provide unique points of connection for patients with cognitive impairment who may not respond to verbal communication. Our trained therapy animal teams (dog and handler pairs, both certified by national organizations) visit weekly and work under the supervision of our clinical team.
Wound Care & Skin Management
Specialized RN certification in wound ostomy careEnd-stage wound care in hospice focuses on comfort, prevention of infection, and limitation of pain during dressing changes — not aggressive wound healing. Our wound care-trained RNs develop wound management protocols that minimize discomfort, use appropriate dressings for moisture management and odor control, and educate family caregivers on safe wound maintenance between visits. This service is particularly important for cancer patients with cutaneous tumors, and for patients with pressure injuries from prolonged immobility.
Spiritual Care
Chaplain certified by the Association of Professional Chaplains (APC)Spiritual care in hospice is not religious proselytizing — it is the professional practice of supporting a patient's search for meaning, purpose, peace, and connection in the context of dying. Our APC-certified chaplain works with patients of every faith tradition and those with no religious affiliation. Spiritual care is often where patients and families address the 'unfinished business' that medical care alone cannot reach: forgiveness, reconciliation, legacy, and the specific fears and hopes around death.
Services — Frequently Asked Questions
What hospice services are provided at no cost under Medicare?
Under the Medicare Hospice Benefit (Part A), all of the following are covered at 100% with no deductible or co-pay: skilled nursing visits (RN and LVN), certified home health aide visits, social work services, chaplain and spiritual counseling, all medications related to the terminal diagnosis, all durable medical equipment (hospital bed, wheelchair, oxygen, nebulizer, bedside commode), all related medical supplies, dietary counseling, and bereavement support for 13 months after the patient's passing. Most private insurance and Medi-Cal plans provide comparable coverage.
What is the difference between complementary therapies and medical hospice services?
Medical hospice services — nursing, medication management, physician oversight — are clinically necessary services covered by Medicare and insurance. Complementary therapies such as Music Therapy, Aromatherapy, Pet Therapy, and Massage Therapy are evidence-based supportive interventions that improve emotional wellbeing, reduce anxiety, and often reduce the need for medication for pain and agitation. These services are included in the Westlake Village Hospice care program and do not require separate insurance approval.
Can a patient receive physical or occupational therapy while on hospice?
Yes — when these services are focused on comfort rather than rehabilitation. Physical therapy in hospice is used to help a patient reposition in bed to prevent pressure injuries, learn safe transfers to reduce fall risk, or reduce the effort required for basic mobility. Occupational therapy helps adapt the home environment and daily routines to reduce caregiver burden and maintain patient independence at whatever level is possible. Speech-language therapy may address swallowing safety. All are covered under Medicare hospice when clinically appropriate.
Does Westlake Village Hospice provide specialized care for dementia patients?
Yes. Dementia (including Alzheimer's disease, Lewy body dementia, vascular dementia, and frontotemporal dementia) is one of our most common primary hospice diagnoses. Dementia-specific hospice care includes advanced pain assessment using non-verbal behavioral scales (since dementia patients often cannot self-report pain), behavioral management strategies for agitation and sundowning, caregiver education on feeding assistance for dysphagia, and family counseling for the unique grief experience of dementia caregiving. Our social worker and chaplain provide specialized support for the ambiguous loss that families experience long before a dementia patient's death.
Questions About a Specific Service?
Our care coordinator will walk you through every service your loved one receives and answer any clinical or logistical question.
Call 818-791-0611 — Available 24/7